Consumer-focused cannabis software platform Jointly is adding its new AI-powered Virtual Budtender, a new interactive service that allows retailers to offer personalized guidance 24/7 while helping consumers make data-backed decisions.
Jointly's Virtual Budtender does more than just respond to basic inquiries. Consumers can engage with the tool in two ways: They can follow a guided experience or ask questions in their own natural language, whether written or spoken. The Virtual Budtender taps into Jointly's proprietary algorithm, which is fueled by real-world evidence gathered from hundreds of thousands of consumers' cannabis reflections logged on the Jointly app since 2020.
Every day, new user reflections and feedback are added to the platform, ensuring the AI's product recommendations are continuously refined and improved.
Jointly's Virtual Budtender delivers reliable recommendations by factoring in real-world outcomes. The Virtual Budtender enables retailers to play a crucial role in solving the complexity of cannabis shopping. By providing answers to questions on everything from safe dosing and best practices to store hours and delivery zones, the AI tool helps retailers enhance the shopping experience and improve customer satisfaction—increasing conversion rates and average cart value. Retailers can even customize the AI to reflect their unique brand voice and values.
At the heart of this innovation is the consumer. The Virtual Budtender gives cannabis shoppers the personalized guidance they've always needed. Consumers can confidently select the products that best match their goals and preferences, knowing that recommendations are driven by real evidence, not just AI speculation or COA details. Whether they're exploring cannabis for the first time or looking to refine their experience, they can trust that their choices are supported by data and expert advice from more than 300 medically reviewed, research-based articles on Jointly's platform.
Consumers and retailers alike can experience the Virtual Budtender in action on Delivered Inc.'s website.
